Help

Everything about Sonivora, topic by topic. Plus answers to common problems and how to reach us.

Getting started

Getting startedConnect Sonivora to your server, with Plex, Jellyfin or Audiobookshelf, or just listen to podcasts.Home and BrowseWhat Home shows, and how to browse genres and categories.

Listening

LibraryYour music by artists, albums, tracks, genres and playlists, and what you can do with an album.Player and soundPlayback, queue, output device, sound details and volume levelling.AudiobooksProgress, chapters, speed, sleep timer, Smart Resume and bookmarks.PodcastsSearch, subscribe, new episodes, chapters, transcripts and summaries from the AI.Lists and offlinePlaylists, downloads, wish list, bookmarks and history, and listening without a connection.

AI

Connecting the AISonivora AI or your own key: two ways to the AI features, and what they cost.AI DJSay what you feel like: the AI DJ searches your music, audiobooks and podcasts and starts a mix.AI Shuffle and picksAI Shuffle orders tracks for the best flow; picks, discoveries and new releases find new things for you.Memory and learningWhat the AI knows about your taste, how it learns, and how to delete everything.

SonosPlay on Sonos, group rooms and set the volume per room.In the car and on Apple WatchKeep playing automatically when the car connects, and music and episodes on your watch.Stats and year in reviewListening time, top artists, levels, daily quests, league, badges and your year in numbers.iCloud and several devicesWhat Sonivora backs up in your iCloud, and how to keep listening on another device.Your dataWhat stays on your iPhone, what the AI learns, and how to share or delete crash reports.

Common problems

Sonivora cannot find my server

Check that your server (Plex, Jellyfin or Audiobookshelf) is running and that Sonivora may access the local network (Settings › Apps › Sonivora). For use away from home, your server must be reachable from outside, with Plex through remote access. Under Settings › Account & server you see how Sonivora is reaching your server right now.

Audiobooks show up under music

Sonivora recognises audiobook libraries by their name. Choose under Settings › Library › Assign libraries which library holds audiobooks.

New music or audiobooks are missing

If your server doesn’t pick up new files by itself, start the scan in Sonivora: Settings › Account & server › Scan library files, for Audiobookshelf under Settings › Server › Audiobookshelf. Only server admins can do this (more).

The AI does not answer

With Sonivora AI: with a very large number of requests, the AI pauses until next month; under Settings › AI access › Sonivora AI you see when it is back. If Sonivora finds no active subscription, tap Restore purchases there. With your own key: tap Test connection under Settings › AI access › Your own key. Usually the key has expired or the credit with the provider has run out.

A download is waiting

Without cellular downloads, downloads wait until Wi-Fi is back. Under Settings › Downloads you can turn on Download over cellular.

Nothing starts in the car

See In the car and on Apple Watch. Sonivora must still be open in the background; iOS does not wake an app that has been closed.

Contact

Write to support@sonivora.app. In the app, Settings › Send feedback and Support prepare the email with the Sonivora version, the iOS version and the iPhone model; you see everything in it before you send it. Please never send us your Plex or Jellyfin access, an AI key or a password.

The privacy policy and the legal notice are on this website.